LEGAL-007
TailorDrive Terms and Conditions
Status: Draft
Version: 0.1.0
Document ID: LEGAL-007
In short
This document sets out the rules for using the TailorDrive service.
By creating an account and using the service, you confirm that you have read and accepted these Terms and Conditions.
1. About TailorDrive
TailorDrive is a software service developed and operated by CODINGTAILORS S.R.L., intended for document management, activity organization and collaboration inside organizations.
The service is available through the website, web application and TailorDrive Client desktop application.
2. Acceptance of the Terms
By using TailorDrive you accept:
- these Terms and Conditions;
- the Privacy Policy;
- the Cookie Policy;
- the Data Retention and Deletion Policy;
- other policies applicable to the service.
If you do not agree with these documents, do not use the service.
3. User account
Certain features require creating an account.
The user is responsible for:
- the accuracy of information provided;
- keeping credentials confidential;
- all activities carried out through their account.
4. Use of the service
TailorDrive may be used only for lawful purposes and according to these terms.
It is prohibited to use the service for:
- illegal activities;
- distributing content that infringes other persons' rights;
- uploading malicious software;
- attempts at unauthorized access;
- affecting platform operation or other users.
5. Data entered into TailorDrive
The organization using TailorDrive is responsible for the data it enters into the platform.
It declares that it has a legal basis for processing personal data relating to its own customers, employees, collaborators or other persons whose data is entered into the service.
CODINGTAILORS S.R.L. provides the software infrastructure and does not determine the purposes for which the organization uses that data.
6. Uploaded files
Users may upload files within the limits of available functionality and usage plan.
The user is responsible for the content of uploaded files and for complying with applicable law.
7. Intellectual property
TailorDrive, including source code, graphic elements, product name, logos and related documentation, is the property of CODINGTAILORS S.R.L. or is used under appropriate legal rights.
Use of the service does not transfer any intellectual property rights in the platform to the user.
8. Service availability
CODINGTAILORS S.R.L. makes all reasonable efforts to keep the service operational.
Temporary interruptions may occur due to:
- planned maintenance;
- software updates;
- technical incidents;
- events outside the Provider's control.
9. Disclaimer of warranties, allocation of risk and limitation of liability
TailorDrive is supplied exclusively to professionals and organizations for business purposes. It is not offered for personal consumer use. The person accepting these Terms confirms that they act for professional purposes and have authority to bind the relevant organization.
To the maximum extent permitted by applicable law, the service is provided “as is” and “as available”. Except for obligations expressly stated in a signed order, CODINGTAILORS S.R.L. gives no express or implied warranty that the service will be uninterrupted, error-free, compatible with every system, suitable for a particular purpose, or that every item of data can be recovered.
Synchronization may propagate a deletion, overwrite, corruption, conflict or unauthorized change between connected devices and the server. TailorDrive is not an archival or permanent backup service. The Customer remains solely responsible for maintaining current, tested and independent copies of all business-critical data and for verifying synchronization and exports.
Backups maintained by the Provider are intended for service continuity and disaster recovery only. They may be incomplete, delayed, corrupted, unavailable or unable to restore the latest changes. Deleted, overwritten or expired data may be unrecoverable. Unless a signed order expressly provides an RPO, RTO or retention commitment, no particular backup frequency, recovery point, recovery time or successful restoration is guaranteed.
Where technically and commercially reasonable, the Provider may attempt correction of the service or restoration from an available backup. To the extent permitted by law, correction, re-performance or attempted restoration, at the Provider's option, is the Customer's exclusive remedy for a service defect or recoverable data incident.
The Provider is not liable for any loss arising from customer or user conduct, credentials, devices, connectivity, malware, unlawful or inaccurate content, failure to follow documentation, failure to maintain independent backups, third-party services, force majeure, or changes made through an authorized account.
To the maximum extent permitted by law, the Provider is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profit, revenue, business, contracts, opportunity, anticipated savings, goodwill, reputation, productivity, use, or costs of reconstructing data, even if informed that such loss was possible.
To the maximum extent permitted by law, the Provider's total aggregate liability arising from or relating to TailorDrive, all related documents and all events occurring in any rolling twelve-month period shall not exceed the fees actually paid by the affected Customer for TailorDrive during the three months immediately preceding the first event giving rise to the claim. For a free or trial service, the aggregate cap is EUR 50.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from fraud, intentional misconduct or gross negligence where applicable, death or personal injury where applicable, or mandatory rights under data-protection law. Any liability remains subject to proof of breach, actual damage and causal connection, as required by law.
The Customer must notify the Provider in writing of a claim without undue delay and, where legally permitted, no later than 30 days after discovering the relevant event. Any legal action must be brought within 12 months after the claim arose, unless a mandatory statutory limitation period applies.
The Customer shall indemnify and hold harmless the Provider, its directors, employees and subcontractors against third-party claims, penalties, costs and reasonable legal expenses arising from the Customer's content, lack of lawful processing authority, infringement of third-party rights, malware, misuse of the service, breach of these Terms, or instructions given to the Provider, except to the extent finally determined to have been caused by the Provider's own non-excludable liability.
10. Suspension or termination of access
CODINGTAILORS S.R.L. may suspend or restrict access to the service where there are reasonable grounds to believe that:
- the service is used in breach of these terms;
- there are risks to platform security;
- legal obligations require such a measure.
11. Changes to the service
TailorDrive is continuously developed.
Service features may be added, changed or removed to improve the product, comply with legal obligations or adapt to user requirements.
12. Changes to the Terms and Conditions
These Terms and Conditions may be updated periodically.
The updated version will be published on the website and in the TailorDrive application.
In case of significant changes, users will be informed through available service channels.
13. Applicable law
These Terms and Conditions are governed by Romanian law.
Any dispute will be settled by the competent courts of Romania, unless applicable law provides otherwise.